Häufig gestellte Fragen
We get these a lot :)
If you have a specific Q about SundayStatus products or your order, you’re in the right place!
Browse FAQs by category or contact us!
It is designed for full-sized products. The vertical structure and extra height allow you to store standard lotions, toners, and sprays upright (up to approximately 20cm/8in), so you don't need to decant everything into tiny travel bottles.
We apologize, but installment payments are not currently available in our store. We will work to implement this feature as soon as possible.
If you’re not satisfied with your SundayStatus purchase, email us at support@sundaystatus.com.com and we’ll help you initiate the returns process and let you know where to send your items to. Learn more about our return policy here.
We offer easy, no-questions-asked returns on all SundayStatus beauty tools. Learn more about our return policy here.
Shipping times vary depending on your location, but most orders arrive within 5-14 business days. If your item takes over 20 business days to arrive, please contact us at support@sundaystatus.com and we will confirm the status for you.
We offer FREE shipping to 20+ countries around the world. If you can enter your address at checkout, we can ship to you! We'll be sure to send the correct plug type for your country, too.
We strive to dispatch all orders within 1-3 business days. All orders include tracking from dispatch to delivery.
We ship all orders in durable packaging to ensure items are not damaged during transit.
We are not responsible for delays, lost or damaged shipments, or orders sent to incorrect, invalid addresses. However, if you have a question about your order, contact us at support@sundaystatus.com and we’ll assist as much as possible to trace missing parcels or investigate delayed packages.
We will send you a tracking number to your email once your package has been shipped. You can use that number to track your package here.
In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.
We are not responsible for any bank charges such as open balances, overdraft fees, currency exchange differences, authorization fees, or service charges resulting from the timing of charges and/or debits/credits by your bank.
Absolutely. The bag is crafted from premium PU leather with a water-resistant finish. If a spill happens, simply wipe it down with a damp cloth or a makeup wipe, and it will look good as new.
The front panel is designed to unzip and fold down completely. This creates an instant, open workspace where all your brushes and tools are visible and within reach—perfect for doing your makeup in tight spaces like cars or hotel bathrooms.
This bag features a structured design with padded walls. Unlike flimsy pouches that collapse, it maintains its shape to provide superior protection for glass bottles and powder palettes during travel.
Yes! The back of the bag features a durable trolley sleeve. You can slide it securely over the handle of your suitcase to keep your hands free while navigating the airport.
